Data policy

Privacy notice and personal data processing policy, under Colombian Law 1581 of 2012 and Decree 1377 of 2013. The Spanish version is the legally binding one.

1. Data controller

Fundación Cooperamos Todos, tax ID (NIT) 902.122.606-9, registered at Carrera 14 N.º 51-21, Barrio Los Naranjos, Dosquebradas (Risaralda), Colombia. Contact email: presidencia@fundacioncooperamostodos.com. Phone: +57 313 527 3301. WhatsApp: +57 311 306 6907.

2. Data we collect

Through the volunteer, partner, contact and support-request forms we collect name, email, mobile number, city or location, profession or trade, availability and the message you choose to send. In field work we collect the information needed to assess households and prioritise humanitarian aid.

3. Purposes

  • Responding to contact, donation, volunteering, partnership and support requests.
  • Organising and coordinating volunteers under Law 720 of 2001.
  • Issuing donation certificates and keeping a record of contributions received.
  • Assessing households and prioritising families in humanitarian aid campaigns.
  • Public reporting on the use of resources and results, always with aggregated data.

4. Consent

Every form on this site includes an explicit consent checkbox. Without that consent the form cannot be sent and data cannot be processed.

5. Sensitive data and minors

We never publish the faces of children and adolescents without written permission from their parents or guardians, nor the personal data of the families we support. Minors’ data is always processed in their best interests and through their legal representative.

6. Your rights

As a data subject you can access, update, correct and delete your personal data, withdraw consent and request proof of it, and file complaints with Colombia’s Superintendence of Industry and Commerce. To exercise these rights write to presidencia@fundacioncooperamostodos.com.

7. Procedure and timeframes

Enquiries are answered within a maximum of ten (10) business days and complaints within a maximum of fifteen (15) business days from receipt, under Law 1581 of 2012.

8. Security and retention

Data is kept only for as long as needed to fulfil the purposes above and is protected with reasonable technical and administrative measures. The site runs over a secure connection (HTTPS). Forms are emailed to the foundation’s President through an email delivery provider and protected from automated abuse with Cloudflare Turnstile.

9. Validity

This policy applies from its publication on fundacioncooperamostodos.com. Any substantial change will be announced on this page.